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Delivery times :
All our products are in stock and dispatched the same day when you place your order before 12 and the following day for orders placed after noon (Monday to Friday). Once we hand over your order to our carrier La Poste, you are home delivered within 48h (Working days, Mainland France, Corsica and Monaco), subject to deposit deadlines.
If you're out or if the carrier can't deliver your order (No caretaker or front desk), a calling card is left in your mailbox with all the information you need to retrieve your parcel: Post office address, opening days and hours...
IMPORTANT:
You only have 15 days to retrieve your order from the date stated on the calling card.
After that period of time, it will be automatically sent back to the sender.
Shipping rates :
All orders have a fixed rate for shipping and handling depending on the destination:
Mainland France : 5,80€ or 8,30€ - Free shipping over 60€
DOM TOM (French Overseas Departments and territories) : 10,45 € or 12,54 € (bef. tax),
European Union : 13,65 € (Bef. tax)
Rest of the world : 23,80 € (Bef. tax)
Free Colissimo Acces (No signature required) shipping for any purchase over 60.00€ (tax incl.) delivered in Mainland France.
Chau7 is not responsible for items damaged or lost by the carrier. If problems occur, customers may file a claim with the carrier, in accordance with the current legal term and regulations.
We offer you registered mail services with required signature (recommended if your mailbox can be accessed by other people than yourself). If you choose this option, you will be charged an extra fee of 2,50€
For orders over 100€, shipping is free and you only pay the 2,50€ registered mail fee
Payment :
Orders are shipped once we receive the payment.
Pay your orders on Chau7 using the following services:
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